Plumbers estimates can be really scary! We hope this demystifies the process!
Emergency Call Out (all prices are subject to change without notice)
Minimum call out charge is £56.00 for the first hour and then £14.00 per 15 minutes thereafter. Our time starts when we arrive on site We will look at the problem and given you a written estimate. If you reject our estimate you pay only for the time to perform the diagnosis and have no further obligations.
For our Registered Customers(see our FAQ page)
Because it is sometimes difficult to estimate exactly how long an emergency job will take, we offer our registered customers a single charge of £60.00 for the first hour and a half. If we finish quicker, you win. If it takes us the whole time, you win! After that we charge £12.50 per 15 minutes. Do the sums; its a GREAT DEAL so please sign up now! You must have been registered with us for at least 48 hours before this offer applies so sign up now!
We charge for all materials used and will tell you up front how much that will be.
We charge travel time at the above rates for any call out involving long travel time. We'll let you know when you call us. Our Emergency Call Out Base is in Central Watford.
Payment by cash or cheque in full is required at the time the work is completed. All the above prices are subject to VAT.
Annual Service Contracts
A boiler service is a fixed price of £75.00 + parts + VAT
Job or Project Estimates
When asked to estimate for a major job such as heating installation, boiler replacement or bathroom upgrades there are always two elements to the job. For materials we will discuss with you your exact requirements and specifications and then provide samples or model numbers and give you a cost for that. We will then estimate our time and provide you with a labour estimate. We call this a Fixed Cost Estimate.
If the job is very complicated or it is difficult to estimate our time element because the property is old or its not possible to see the whole job site without first pulling plaster or boards, we will estimate the materials and give a guideline estimate of the labour element, usually 20% either way. We call this a Time and Materials Estimate.
Wherever possible we will always prefer to provide a Fixed Cost Estimate.
All our estimates and proposals set out our Terms of Payment. We usually ask for the full cost of large item materials up front and then labour is paid in stages against committed stage completion, all set out in our contract.
Written Estimate & Contract
We always provide a written estimate and ask you to sign a contract for all work we do. That way everyone knows what to expect and no surprises!
